Frequently asked questions
Clear answers before you request pricing
Verified starting terms to help you prepare a useful inquiry.
Is the sample free?
Yes. For buyers with a genuine project, the sample is free and the buyer covers the courier cost.
What is the MOQ?
For PVC ceiling panels, WPC panels, UV marble sheets and PVC accessories, the confirmed starting point is 100 pieces per design and color. Other configurations are evaluated in the quotation.
What is the regular lead time?
The confirmed regular lead time for the listed lines is 30 days from receipt of deposit. The final schedule depends on configuration and production planning.
Can the product be customized?
Yes. There is no single published limit; the team evaluates size, design, finish and packing against each request.
What packing options do you offer?
Confirmed options include cartons and shrink wrap. The final solution is agreed by product and order.
When will I receive a reply?
Our public response target is within one business day.
Can I start with a trial quantity?
Yes. Trial programs, container orders and ongoing replenishment are accepted, subject to the confirmed MOQ and configuration.
What information do you need to quote?
Include your company, market, product, quantity, intended use, size or finish, packing and target date. A clearer requirement enables a more useful first response.
How are final specifications confirmed?
Dimensions, finish, packing and other parameters are confirmed in the quotation and, where applicable, through an approved sample.
How can I receive the catalog?
Complete the catalog form with your business email. We will email the bilingual EN+ES PVC Ceiling, PVC Panel and WPC Panel catalog.
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Let’s discuss your next collection
Share your sizes, finishes and volume. We will reply within one business day.